FAQ

Do you have any questions about Fengbai chemicals for water treatment? Here you can check more FAQ about various types of water treatment chemicals. Of course, you can also ask us some questions.

Q1: Are you a manufacturer?

A: Yes, we are manufacturer with a professional factory, so we have enough stock and more competitive prices.

Q2: Do you provide free sample?

A: Yes, we can provide free samples , just need you to cover the delivery cost.

Q3: When will you delivery?

A: we will delivery within 15 working days after received your prepayment.

Q4: How should I pay?

A: We accept all kinds of payment ways. such as Alibaba trade Assurance, T/T, L/C, West union, Paypal etc.

Q5: How can i get a sample?

A: free samples is available,but freight charges will be at your account and the charges will be return to you or deduct from your order in the future.

Q6: How to confirm the Product Quality before placing orders?

A: You can get free samples for some products,you only need to pay the shipping cost or arrange a courier to us and take the samples. You can send us your product specifications and requests,we will manufacture the products according to your requests.

Q7: How do you treat quality complaint?

A: First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.